Have a personal or library account? Click to login
Measuring the Maturity of Integrated Care in Singapore with the SCIROCCO Exchange Tool Cover

Measuring the Maturity of Integrated Care in Singapore with the SCIROCCO Exchange Tool

Open Access
|Oct 2024

References

  1. 1Ministry of Health Singapore [Internet]. Global Burden of Disease 2019 Study Findings. Available from: https://www.moh.gov.sg/news-highlights/details/global-burden-of-disease-2019-study-findings/ [Accessed 5 March 2021].
  2. 2Department of Statistics Singapore [Internet]. Total Fertility Rate. Available from: https://www.singstat.gov.sg/modules/infographics/total-fertility-rate [Accessed 5 March 2021].
  3. 3Strategy Group, Prime Minister’s Office, Singapore [Internet]. Population in Brief 2020. Available from: https://www.strategygroup.gov.sg/files/media-centre/publications/population-in-brief-2020.pdf [Accessed 20 February 2021].
  4. 4Choo F. Proportion of older adults with multiple chronic diseases surges. The Straits Times [Internet]. 2019. Available from: https://www.straitstimes.com/singapore/health/proportion-of-older-adults-with-multiple-chronic-diseases-surges [Accessed on 15 Sept 2020].
  5. 5Ministry of Health Singapore [Internet]. Reorganisation of healthcare system into three integrated clusters to better meet future healthcare needs. 2017. Available from: https://www.moh.gov.sg/news-highlights/details/reorganisation-of-healthcare-system-into-three-integrated-clusters-to-better-meet-future-healthcare-needs [Accessed on 06 June 2021].
  6. 6Ministry of Health Singapore [Internet]. Speech by Mr Gan Kim Yong, Minister for Health, at the Ministry of Health Committee of Supply debate 2018; 2018. Available from: https://www.moh.gov.sg/news-highlights/details/speech-by-mr-gan-kim-yong-minister-for-health-at-the-ministry-of-health-committee-of-supply-debate-2018 [Accessed on 06 December 2020].
  7. 7Ministry of Social and Family Development Singapore. Guidelines for Case Master Action Planning (Case MAP); 2020. Available from: https://www.msf.gov.sg/ODGSW/documents/2020-One-Client-One-Plan-Guidelines-for-Case-MAP.pdf [Accessed on 03 May 2021].
  8. 8World Health Organisation [Internet]. Social determinants of health. Available from: https://www.who.int/health-topics/social-determinants-of-health#tab=tab_1 [Accessed on 21 March 2021].
  9. 9Valaitis RK, Wong ST, MacDonald M, Martin-Misener R, O’Mara L, Meagher-Stewart D, Isaacs S, Murray N, Baumann A, Burge F, Green M, Kaczorowski J, Savage R. Addressing quadruple aims through primary care and public health collaboration: ten Canadian case studies. BMC Public Health. 2020; 20: 507. [Accessed 16 March 2021]. DOI: 10.1186/s12889-020-08610-y
  10. 10Christian E, Krall V, Hulkower S, Stigleman S. Primary Care Behavioural Health Integration: Promoting the Quadruple Aim. N C Med J. 2018; 79(4): 250255. DOI: 10.18043/ncm.79.4.250 [Accessed 16 March 2021].
  11. 11Berwick DM, Nolan TW, Whittington J. The Triple Aim: Care, health, and cost. Health Affairs. 2008; 27(3): 759769. DOI: 10.1377/hlthaff.27.3.759
  12. 12Goodwin N. Understanding Integrated Care. International Journal of Integrated Care. 2016; 16(4): 6. 14. DOI: 10.5334/ijic.2530
  13. 13Goodwin N, Smith J. The evidence base for integrated care. London: The King’s Fund and the Nuffield Trust; 2012. Available at: http://www.nuffieldtrust.org.uk/sites/files/nuffield/evidencebase-for-integrated-care-251011.pdf. [Accessed on 15 Sept 2020].
  14. 14Leutz WN. Five laws for integrating medical and social services: lessons from the United States and the United Kingdom. Milbank Quarterly. 1999; 77(1): 77110. DOI: 10.1111/1468-0009.00125
  15. 15Singer SJ, Burgers J, Friedberg M, Rosenthal MB, Leape, Schneider E. Defining and Measuring Integrated Patient Care: Promoting the Next Frontier in Health Care Delivery. Medical Care Research and Review. 2011; 68(1): 112127. DOI: 10.1177/1077558710371485
  16. 16Lewis L, Ehrenberg N. Realising the true value of integrated care beyond COVID-19. International Foundation for Integrated Care; 2020. Available from: https://integratedcarefoundation.org/publications/realising-the-true-value-of-integrated-care-beyond-covid-19-2 [Accessed on 17 June 2021].
  17. 17Wagner EH. Chronic disease management: What will it take to improve care for chronic illness? Effective Clinical Practice. 1998; 1(1): 24. PMID: 10345255. [Accessed 07 December 2020]
  18. 18Valentijn P, Schepman S, Opheij W, Bruijnzeels M. Understanding integrated care: a comprehensive conceptual framework based on the integrative functions of primary care. International Journal of Integrated Care. 2013; 13: e010. [Accessed 07 December 2020]. DOI: 10.5334/ijic.886
  19. 19Cash-Gibson L, Tigova O, Alonso A, Binkley G, Rosenmöller M. Project INTEGRATE: Developing a Framework to Guide Design, Implementation and Evaluation of People-centred Integrated Care Processes. International Journal of Integrated Care. 2019; 19(1): 3. [Accessed 07 December 2020]. DOI: 10.5334/ijic.4178
  20. 20SCIROCCO Exchange [Internet]. Project goals. Available from: https://www.sciroccoexchange.com/ [Accessed 20th September 2020].
  21. 21European Commission [Internet]. B3 Achievements. Available from: https://ec.europa.eu/eip/ageing/actiongroup/index/b3/achievements_en.html [Accessed on 21 September 2020].
  22. 22SCIROCCO Exchange [Internet]. Maturity model. Available from: https://www.sciroccoexchange.com/maturity-model [Accessed 20th September 2020].
  23. 23Grooten L, Vrijhoef HJM, Calciolari S, Ortiz LGG, Janeckova M, Minkman MMN, Devroey D. Assessing the maturity of the healthcare system for integrated care: testing measurement properties of the SCIROCCO tool. BMC Medical Research Methodology. 2019; 19(63). [Accessed 18th September 2020]. DOI: 10.1186/s12874-019-0704-1
  24. 24Grooten L, Borgermans L, Vrijhoef HJM. An Instrument to Measure Maturity of Integrated Care: A First Validation Study. International Journal of Integrated Care. 2018; 18(1): 10. [Accessed 18th September 2020]. DOI: 10.5334/ijic.3063
  25. 25SCIROCCO Exchange [Internet]. Knowledge Management Hub. Available from: https://www.sciroccoexchange.com/knowledge-management-hub [Accessed 20th September 2020].
  26. 26Meshkat B, Cowman S, Gethin G, Ryan K, Wiley M, Brick A, Clarke E, Mulligan E. Using an e-Delphi technique in achieving consensus across disciplines for developing best practice in day surgery in Ireland. J Hosp Adm. 2014; 3(4): 18. DOI: 10.5430/jha.v3n4p1
  27. 27Murphy MK, Black NA, Lamping DL, McKee CM, Sanderson CF, Askham J, Marteau T. Consensus development methods, and their use in clinical guideline development. Health Technol Assess. 1998; 2(3): i88. PMID: 9561895. DOI: 10.3310/hta2030
  28. 28Powell C. The Delphi technique: myths and realities. J Adv Nurs. 2003; 41(4): 37682. DOI: 10.1046/j.1365-2648.2003.02537.x
  29. 29Vakil N, van Zanten SV, Kahrilas P, Dent J, Jones R. The Montreal definition and classification of gastroesophageal reflux disease: a global evidence-based consensus. Am J Gastroenterol. 2006; 101(8): 190020. DOI: 10.1111/j.1572-0241.2006.00630.x
  30. 30Wood L, Black P, Heng D, Kollmannsberger C, Moore R, Soulieres D, Jewett M. Using the Delphi technique to improve clinical outcomes through the development of quality indicators in renal cell carcinoma. J Oncology Practice. 2013; 9(5): 2627. DOI: 10.1200/JOP.2012.000870
  31. 31Eubank BH, Mohtadi NG, Lafave MR, Wiley JP, Bois AJ, Boorman RS, Sheps DM. Using the modified Delphi method to establish clinical consensus for the diagnosis and treatment of patients with rotator cuff pathology. BMC Med Res Methodol. 2016; 16(56). DOI: 10.1186/s12874-016-0165-8
  32. 32SCIROCCO Exchange [Internet]. Healthcare authorities: Planning for a maturity assessment process. Available from: https://www.sciroccoexchange.com/healthcare-authorities [Accessed 20th September 2020].
  33. 33Dalkey NC. The Delphi Method: An experimental study of group opinion. Futures. 1969; 1(5): 408426. DOI: 10.1016/S0016-3287(69)80025-X
  34. 34Cyphert FR, Grant WL. The Delphi technique: A case study. Phi Delta Kappan, 1971; 52: 272273.
  35. 35Brooks KW. Delphi technique: Expanding applications. North Central Association Quarterly. 1979; 54(3): 377385.
  36. 36Ludwig B. Predicting the future: Have you considered using the Delphi methodology? Journal of Extension. 1997; 35(5): 14. Available from: http://www.joe.org/joe/1997october/tt2.html [Accessed 5 October 2020].
  37. 37Custer RL, Scarcella JA, Stewart BR. The modified Delphi technique: A rotational modification. Journal of Vocational and Technical Education. 1999; 15(2): 110. DOI: 10.21061/jcte.v15i2.702
  38. 38Keeney S, Hasson F, McKenna H. The Delphi Technique in Nursing and Health Research. West Sussex: Wiley-Blackwell; 2011. DOI: 10.1002/9781444392029
  39. 39Lynn MR. Determination and quantification of content validity. Nurs Res. 1986; 35(6): 3825. DOI: 10.1097/00006199-198611000-00017
  40. 40Fitch K, Bernstein SJ, Aguilar MD, Burnand B, LaCalle JR. The RAND/UCLA appropriateness method user’s manual. Santa Monica, CA: RAND Corporation; 2001.
  41. 41Colaizzi PF. Psychological Research as the Phenomenologist Views It. In: Valle RS, Mark K, editors. Existential Phenomenological Alternatives for Psychology. New York: Oxford University Press; 1978. pp. 4871.
  42. 42Choo F. Hospital-to-Home programme has helped around 8,000 patients. The Straits Times [Internet]; 2018. Retrieved from: https://www.straitstimes.com/singapore/health/public-hospital-transitional-care-programme-has-helped-around-8000-patients.
  43. 43Toh SA, Wee T, Chan J, Chong A, Tan S, Wong T, Kah MF, Tan BY, Tan G, Koh TW, Tou LT, Wong YJ, Lau ZY. Delivering Person-Centric, Seamless Care through the Patient Appointment Consolidation (PAC) Programme. International Journal of Integrated Care. 2017; 17(5): A174. [Accessed on 03 May 2021]. DOI: 10.5334/ijic.3482
  44. 44Baker JA. MOH to consolidate medication orders across providers, implement new rehab framework. Channel NewsAsia [Internet]; 2021. Available from: https://www.channelnewsasia.com/news/singapore/medication-orders-consolidate-parcel-delivery-moh-rehab-14341140 [Accessed on 01 June 2021].
  45. 45Ministry of Social and Family Development Singapore. Services and Programmes for Elderly. 2021. Available from: https://www.msf.gov.sg/policies/Helping-the-Needy-and-Vulnerable/Supporting-Vulnerable-Elderly/Pages/Services-and-Programmes-for-Elderly.aspx [Accessed on 28 Oct 2022].
  46. 46Ministry of Finance Singapore [Internet]. Budget 2021: Ministry of Social and Family Development. Available from: https://www.mof.gov.sg/docs/librariesprovider3/budget2021/download/pdf/23-msf-2021.pdf [Accessed on 03 May 2021].
  47. 47Ministry of Finance Singapore [Internet]. Budget 2021: Ministry of Health. Available from: https://www.mof.gov.sg/docs/librariesprovider3/budget2021/download/pdf/35-moh-2021.pdf [Accessed on 03 May 2021].
  48. 48Muhlbacher A and Bethge S. Patients Preferences. In: Amelung V, Stein V, Goodwin N, Balicer R, Nolte E, Suter, E, editors. Handbook Integrated Care. Cham, Switzerland: Springer International Publishing; 2017. pp. 3952.
  49. 49Porter ME, Teisberg EO. Redefining health care: creating value-based competition on results. Boston: Harvard Business Review Press; 2006.
DOI: https://doi.org/10.5334/ijic.7747 | Journal eISSN: 1568-4156
Language: English
Submitted on: Sep 12, 2023
Accepted on: Sep 19, 2024
Published on: Oct 4, 2024
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2024 Angeline Woon Kee Lim, Clive Tan, Jason CH Yap, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.