Have a personal or library account? Click to login
An Evaluation of the Relationship between Training of Health Practitioners in a Person-Centred Care Model and their Person-Centred Attitudes Cover

An Evaluation of the Relationship between Training of Health Practitioners in a Person-Centred Care Model and their Person-Centred Attitudes

International Journal of Integrated Care
Volume 23 (2023): Issue 4
By: Esther Li Ping Lim,  Rebecca Hui Shan Ong,  Johan Thor,  Monika Allgurin,  Boel Andersson Gäre and  Julian Thumboo  
Open Access
|Nov 2023

References

  1. 1Goodwin N. Understanding Integrated Care. International Journal of Integrated Care [Internet]. 2016 [cited 2022 Jul 3]; 16(4): 6. DOI: 10.5334/ijic.2530
    Back to article
  2. 2Goodwin N. Towards People-Centred Integrated Care: From Passive Recognition to Active Co-production? International Journal of Integrated Care. 2016 [cited 2022 Jul 3]; 16(2): 15. DOI: 10.5334/ijic.2492
    Back to article
  3. 3The Nuffield Trust. Where next for integrated care organisations in the English NHS? [Internet]; 2010 [cited 2022 Jul 3]. Available from: https://www.nuffieldtrust.org.uk/files/2017-01/where-next-integrated-care-english-nhs-web-final.pdf.
    Back to article
  4. 4Goodwin N, Brown A, Johnson H, Miller R, Stein KV. From People-Centred to People-Driven Care: Can Integrated Care Achieve its Promise without it? International Journal of Integrated Care [Internet]. 2022 [cited 2022 Dec 29]; 22(4): 17. DOI: 10.5334/ijic.7515
    Back to article
  5. 5Berntsen G, Chetty M, Ako-Egbe L, Yaron S, Phan Thanh P, Castro I, Curran C, et al. Person-Centred Care Systems: From Theory to Practice. A White paper for ISQUA; 2022. Report No.: ISBN 978-0-9955479-2-6. Available from https://isqua.org/media/attachments/2022/10/03/person-centred-care-systems_-from-theory-to-practice.pdf.
    Back to article
  6. 6Ostrom E. Crossing the Great Divide: Coproduction, synergy and development. World Development [Internet]. 1996 [cited 2022 Jul 3]; 24(6): 1073–1087. DOI: 10.1016/0305-750X(96)00023-X
    Back to article
  7. 7Michie S, Miles J, Weinman J. Patient-centredness in chronic illness: what is it and does it matter? Patient Education and Counselling [Internet]. 2003 [cited 2022 Jul 3]; 51(3): 197–206. DOI: 10.1016/S0738-3991(02)00194-5
    Back to article
  8. 8Olsson LE, Jakobsson Ung E, Swedberg K, Ekman I. Efficacy of person-centred care as an intervention in controlled trials–a systematic review. Journal of Clinical Nursing [Internet]. 2013 [cited 2022 Jul 3]; 22(3–4): 456–65. DOI: 10.1111/jocn.12039
    Back to article
  9. 9Kim SK, Park M. Effectiveness of person-centered care on people with dementia: a systematic review and meta-analysis. Clinical Interventions in Aging [Internet]. 2017 [cited 2022 Jul 3]; 12: 381–97. DOI: 10.2147/CIA.S117637
    Back to article
  10. 10Lee KH, Seow A, Luo N, Koh D. Attitudes towards the doctor–patient relationship: a prospective study in an Asian medical school. Medical Education [Internet]. 2008 [cited 2022 Jul 3]; 42(11): 1092–9. DOI: 10.1111/j.1365-2923.2008.03157.x
    Back to article
  11. 11Ekman I, Swedberg K, Taft C, Lindseth A, Norberg A, Brink E, et al. Person-centered care—ready for prime time. European Journal of Cardiovascular Nursing [Internet]. 2011 [cited 2022 Jul 3]; 10(4): 248–51. DOI: 10.1016/j.ejcnurse.2011.06.008
    Back to article
  12. 12Lauver DR, Ward SE, Heidrich SM, Keller ML, Bowers BJ, Brennan PF, et al. Patient-centred interventions. Research in Nursing & Health [Internet]. 2002 [cited 2022 Jul 3]; 25: 246–255. DOI: 10.1002/nur.10044
    Back to article
  13. 13Batalden PB, Davidoff F. What is “quality improvement” and how can it transform healthcare? BMJ Quality & Safety [Internet]. 2007 [cited 2022 Jul 3]; 16(1): 2–3. DOI: 10.1136/qshc.2006.022046
    Back to article
  14. 14Dwamena F, Holmes-Rovner M, Gaulden CM, Jorgenson S, Sadigh G, Sikorskii A, et al. Interventions for providers to promote a patient-centred approach in clinical consultations. Cochrane Database of Systematic Reviews [Internet]. 2012 [cited 2022 Jul 3]; 12. DOI: 10.1002/14651858.CD003267.pub2
    Back to article
  15. 15Vackerberg N, Levander MS, Thor J. What Is Best for Esther? Building Improvement Coaching Capacity With and for Users in Health and Social Care—A Case Study. Quality Management in Health Care [Internet]. 2016 [cited 2022 Jul 3]; 25(1): 53. DOI: 10.1097/QMH.0000000000000084
    Back to article
  16. 16Vindrola-Padros C, Eyre L, Baxter H, Cramer H, George B, Wye L, et al. Addressing the challenges of knowledge co-production in quality improvement: learning from the implementation of the researcher-in-residence model. BMJ Quality & Safety [Internet]. 2019 [cited 2022 Jul 3]; 28(1): 67–73. DOI: 10.1136/bmjqs-2017-007127
    Back to article
  17. 17Ärleskog C, Vackerberg N, Andersson AC. Balancing power in co-production: introducing a reflection model. Humanities and Social Sciences Communications [Internet]. 2021 [cited 2022 Jul 3]; 8(1): 1–7. DOI: 10.1057/s41599-021-00790-1
    Back to article
  18. 18Neubeck T, Elg M, Schneider T. Managing the gap between policy and practice through Intermediaries for Quality Improvement. Scandinavian Journal of Public Administration [Internet]. 2014 [cited 2022 Jul 3]; 18(4): 73–89. Available from: https://ojs.ub.gu.se/index.php/sjpa/article/view/3055. DOI: 10.58235/sjpa.v18i4.15655
    Back to article
  19. 19Batalden P, Foster T, Davis D. Sustainably Improving Health Care. Abingdon, England: Radcliffe Publishing; 2012.
    Back to article
  20. 20Lim ELP, Khee GY, Thor J, Gäre BA, Thumboo J, Allgurin M. How the Esther Network model for coproduction of person-centred health and social care was adopted and adapted in Singapore: a realist evaluation. BMJ open [Internet]. 2022 [cited 2022 Jul 3]; 12(12): e059794. DOI: 10.1136/bmjopen-2021-059794
    Back to article
  21. 21Chan CM, Azman WA. Attitudes and role orientations on doctor-patient fit and patient satisfaction in cancer care. Singapore Medical Journal [Internet]. 2012 [cited 2022 Jul 3]; 53(1): 52. Available from: http://smj.sma.org.sg/5301/5301a7.pdf.
    Back to article
  22. 22Laplante-Lévesque A, Hickson L, Grenness C. An Australian survey of audiologists’ preferences for patient-centredness. International Journal of Audiology [Internet]. 2014 [cited 2022 Jul 3]; 53(Suppl 1): S76–82. DOI: 10.3109/14992027.2013.832418
    Back to article
  23. 23Manchaiah V, Gomersall PA, Tomé D, Ahmadi T, Krishna R. Audiologists’ preferences for patient-centredness: a cross-sectional questionnaire study of cross-cultural differences and similarities among professionals in Portugal, India and Iran. BMJ Open [Internet]. 2014 [cited 2022 Jul 3]; 4(10): e005915. DOI: 10.1136/bmjopen-2014-005915
    Back to article
  24. 24Singapore Health Service. SingHealth Duke-NUS Annual Report 2021/2022. [Internet]. 2022 [cited 2022 Oct 23]. Available from: https://www.singhealth.com.sg/about-singhealth/newsroom/Documents/SingHealth%20Annual%20Report%2021-22_facts_and_figures.pdf.
    Back to article
  25. 25Krupat E, Hiam CM, Fleming MZ, Freeman P. Patient-centeredness and its correlates among first year medical students. The International Journal of Psychiatry in Medicine [Internet]. 1999 [cited 2022 Jul 3]; 29(3): 347–56. DOI: 10.2190/DVCQ-4LC8-NT7H-KE0L
    Back to article
  26. 26Krupat E, Rosenkranz SL, Yeager CM, Barnard K, Putnam SM, Inui TS. The practice orientations of physicians and patients: the effect of doctor–patient congruence on satisfaction. Patient Education and Counseling [Internet]. 2000 [cited 2022 Jul 3]; 39(1): 49–59. DOI: 10.1016/S0738-3991(99)00090-7
    Back to article
  27. 27Perestelo-Pérez L, Rivero-Santana A, González-González AI, Bermejo-Caja CJ, Ramos-García V, Koatz D, et al. Cross-cultural validation of the patient-practitioner orientation scale among primary care professionals in Spain. Health Expectations [Internet]. 2021 [cited 2022 Jul 3]; 24(1): 33–41. DOI: 10.1111/hex.13135
    Back to article
  28. 28Street, RL Jr., Gordon H, Haidet P. Physicians’ communication and perceptions of patients: Is it how they look, how they talk, or is it just the doctor? Social Science & Medicine [Internet]. 2007 [cited 2022 Jul 3]; 65(3): 586–98. DOI: 10.1016/j.socscimed.2007.03.036
    Back to article
  29. 29Grilo AM, Santos MC, Rita JS, Gomes AI. Assessment of nursing students and nurses’ orientation towards patient-centeredness. Nurse Education Today [Internet]. 2014 [cited 2022 Jul 3]; 34(1): 35–9. DOI: 10.1016/j.nedt.2013.02.022
    Back to article
  30. 30Ross EF, Haidet P. Attitudes of physical therapy students toward patient-centered care, before and after a course in psychosocial aspects of care. Patient Education and Counseling [Internet]. 2011 [cited 2022 Jul 3]; 85(3): 529–32. DOI: 10.1016/j.pec.2011.01.034
    Back to article
  31. 31Krupat E, Bell RA, Kravitz RL, Thom D, Azari R. When physicians and patients think alike: patient-centered beliefs and their impact on satisfaction and trust. Journal of Family Practice [Internet]. 2001 [cited 2022 Jul 3]; 50(12): 1057–63. Available from: https://pubmed.ncbi.nlm.nih.gov/11742607/.
    Back to article
  32. 32Mudiyanse RM, Pallegama RW, Jayalath T, Dharmaratne S, Krupat E. Translation and validation of patient-practitioner orientation scale in Sri Lanka. Education for Health [Internet]. 2015 [cited 2022 Jul 3]; 28(1): 35–40. DOI: 10.4103/1357-6283.161847
    Back to article
  33. 33Haidet P, Dains JE, Paterniti DA, Chang TA, Tseng E, Rogers JC. Medical students’ attitudes toward patient-centered care and standardized patients’ perceptions of humanism: A link between attitudes and outcomes. Academic Medicine [Internet]. 2001 [cited 2022 Jul 3]; 76(10): S42–4. DOI: 10.1097/00001888-200110001-00015
    Back to article
  34. 34Sohn IK, Lee JH, Cho IH, Nam BW, Park KU, Lee KH, et al. Patient-centeredness in faculties, residents and medical students. Journal of Korean Neuropsychiatric Association [Internet]. 2002 [cited 2022 Jul 3]; 41(2): 290–7. Available from: https://koreamed.org/SearchBasic.php?RID=2340662.
    Back to article
  35. 35Tsimtsiou Z, Papaharitou S, Kantziou M, Hatzichristou D, Krupat E. Patient–practitioner orientation scale (PPOS): linguistic adaptation in Greek and validation of a scale that measures attitudes towards doctor–patient relationship. Primary Health Care. 2005; 17: 190–7.
    Back to article
  36. 36Ribeiro MMF, Krupat E, Amaral CFS. Brazilian medical students’ attitudes towards patient-centered care. Medical teacher [Internet]. 2007 [cited 2022 Jul 3]; 29(6): e204–8. DOI: 10.1080/01421590701543133
    Back to article
  37. 37Wang J, Zou R, Fu H, Qian H, Yan Y, Wang F. Measuring the preference towards patient-centred communication with the Chinese-revised Patient–Practitioner Orientation Scale: a cross-sectional study among physicians and patients in clinical settings in Shanghai, China. BMJ Open [Internet]. 2017 [cited 2022 Jul 3]; 7(9): e016902. DOI: 10.1136/bmjopen-2017-016902
    Back to article
  38. 38Faul F, Erdfelder E, Buchner A, Lang AG. Statistical power analyses using G* Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods [Internet]. 2009 [cited 2022 Jul 3]; 41(4): 1149–60. DOI: 10.3758/BRM.41.4.1149
    Back to article
  39. 39Nelson EC, Batalden PB, Godfrey MM. Quality by design: a clinical microsystems approach. San Francisco, CA: Jossey-Bass; 2007.
    Back to article
  40. 40Ahmad W, Ashraf H, Talat A, Khan AA, Baig AA, Zia I, Sarfraz Z, Sajid H, Tahir M, Sadiq U, Imtiaz H. Association of burnout with doctor–patient relationship and common stressors among postgraduate trainees and house officers in Lahore—a cross-sectional study. PeerJ [Internet]. 2018 [cited 2022 Jul 3]; 6: e5519. DOI: 10.7717/peerj.5519/supp-3
    Back to article
  41. 41Akkafi M, Sajadi HS, Sajadi ZS, Krupat E. Attitudes toward patient-centered care in the mental care services in Isfahan, Iran. Community Mental Health Journal [Internet]. 2019 [cited 2022 Jul 3]; 55(3): 548–52. DOI: 10.1007/s10597-018-0357-2
    Back to article
  42. 42Tai MC, Tsai T. Who makes the decision? Patient’s autonomy vs paternalism in a Confucian society. Croatian Medical Journal [Internet]. 2003 [cited 2022 Jul 3]; 44(5): 558–61. Available from: https://pubmed.ncbi.nlm.nih.gov/14515413/.
    Back to article
  43. 43Pfau-Effinger B. Culture and welfare state policies: Reflections on a complex interrelation. Journal of Social Policy [Internet]. 2005 [cited 2022 Jul 3]; 34(1): 3–20. DOI: 10.1017/S0047279404008232
    Back to article
  44. 44Deber RB, Kraetschmer N, Urowitz S, Sharpe N. Do people want to be autonomous patients? Preferred roles in treatment decision-making in several patient populations. Health Expectations [Internet]. 2007 [cited 2022 Jul 3]; 10(3): 248–58. DOI: 10.1111/j.1369-7625.2007.00441.x
    Back to article
  45. 45Robinson JH, Callister LC, Berry JA, Dearing KA. Patient-centered care and adherence: Definitions and applications to improve outcomes. Journal of the American Academy of Nurse Practitioners [Internet]. 2008 [cited 2022 Jul 3]; 20(12): 600–7. DOI: 10.1111/j.1745-7599.2008.00360.x
    Back to article
  46. 46Grenness C, Hickson L, Laplante-Lévesque A, Davidson B. Patient-centred care: A review for rehabilitative audiologists. International Journal of Audiology [Internet]. 2014 [cited 2022 Jul 3]; 53(sup1): S60–7. DOI: 10.3109/14992027.2013.847286
    Back to article
  47. 47Moore L, Britten N, Lydahl D, Naldemirci Ö, Elam M, Wolf A. Barriers and facilitators to the implementation of person-centred care in different healthcare contexts. Scandinavian Journal of Caring Sciences [Internet]. 2017 [cited 2022 Jul 3]; 31(4): 662–73. DOI: 10.1111/scs.12376
    Back to article
  48. 48Gremyr A, Andersson Gäre B, Thor J, Elwyn G, Batalden P, Andersson AC. The role of co-production in learning health systems. International Journal for Quality in Health Care. 2021 [cited 2022 Dec 31]; 33(Supplement_2): ii26–ii32. DOI: 10.1093/intqhc/mzab072
    Back to article
  49. 49Godfrey MM, Andersson-Gare B, Nelson EC, Nilsson M, Ahlstrom G. Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives. Journal of Nursing Management [Internet]. 2014 [cited 2022 Jul 3]; 22(4): 452–64. DOI: 10.1111/jonm.12068
    Back to article
  50. 50Masterson D, Areskoug Josefsson K, Robert G, Nylander E, Kjellström S. Mapping definitions of co-production and co-design in health and social care: A systematic scoping review providing lessons for the future. Health Expectations. 2022; 25(3): 902–13. DOI: 10.1111/hex.13470
    Back to article
  51. 51Anderson MC, Anderson DL, Mayo WD. Team coaching helps a leadership team drive cultural change at Caterpillar. Global Business and Organizational Excellence [Internet]. 2008 [cited 2022 Jul 3]; 27(4): 40–50. DOI: 10.1002/joe.20212
    Back to article
  52. 52Farr M. Power dynamics and collaborative mechanisms in co-production and co-design processes. Critical Social Policy [Internet]. 2018 [cited 2022 Jul 3]; 38(4): 623–44. DOI: 10.1177/0261018317747444
    Back to article
  53. 53Street RL, Krupat E, Bell RA, Kravitz RL, Haidet P. Beliefs about control in the physician-patient relationship. Journal of General Internal Medicine [Internet]. 2003 [cited 2022 Jul 3]; 18(8): 609–16. DOI: 10.1046/j.1525-1497.2003.20749.x
    Back to article
  54. 54Zhumadilova A, Craig BJ, Tsoy A, Gabdrakhmanova A, Bobak M. Evaluation of communication between physicians and patients in Astana City Hospital No 1. Central Asian Journal of Global Health [Internet]. 2013 [cited 2022 Jul 3]; 2. DOI: 10.5195/cajgh.2013.82
    Back to article
  55. 55Manchaiah V, Dockens AL, Bellon-Harn M, Burns ES. Noncongruence between Audiologist and patient preferences for Patient-Centeredness. Journal of the American Academy of Audiology [Internet]. 2017 [cited 2022 Jul 3]; 28(07): 636–43. DOI: 10.3766/jaaa.16084
    Back to article
  56. 56Bender DG. Escaping the box: Preparing allied health practitioners for management positions. The Health Care Manager [Internet]. 2005 [cited 2022 Jul 3]; 24(4): 364–8. DOI: 10.1097/00126450-200510000-00010
    Back to article
  57. 57Bradd P, Travaglia J, Hayen A. Developing allied health leaders to enhance person-centred healthcare. Journal of Health Organization and Management [Internet]. 2018 [cited 2022 Jul 3]; 32(7): 908–32. DOI: 10.1108/JHOM-01-2018-0015
    Back to article
  58. 58Malloggi L, Leclère B, Le Glatin C, Moret L. Patient involvement in healthcare workers’ practices: how does it operate? A mixed-methods study in a French university hospital. BMC Health Services Research [Internet]. 2020 [cited 2022 Jul 3]; 20(1): 391. DOI: 10.1186/s12913-020-05271-w
    Back to article
  59. 59Carman KL, Dardess P, Maurer M, Sofaer S, Adams K, Bechtel C, et al. Patient and family engagement: a framework for understanding the elements and developing interventions and policies. Health affairs [Internet]. 2013 [cited 2022 Jul 3]; 32(2): 223–31. DOI: 10.1377/hlthaff.2012.1133
    Back to article
  60. 60Karazivan P, Dumez V, Flora L, Pomey MP, Del Grande C, Ghadiri DP, et al. The patient-as-partner approach in health care: a conceptual framework for a necessary transition. Academic Medicine [Internet]. 2015 [cited 2022 Jul 3]; 90(4): 437–41. DOI: 10.1097/ACM.0000000000000603
    Back to article
  61. 61Batalden P. Getting more health from healthcare: quality improvement must acknowledge patient coproduction—an essay by Paul Batalden. BMJ [Internet]. 2018 [cited 2022 Jul 3]; 362: k3617. DOI: 10.1136/bmj.k3617
    Back to article
  62. 62Stein T, Frankel RM, Krupat E. Enhancing clinician communication skills in a large healthcare organization: A longitudinal case study. Patient education and counseling. 2005 [cited 2023 Aug 12]; 58(1): 4–12. DOI: 10.1016/j.pec.2005.01.014
    Back to article
  63. 63Gulbrandsen P, Krupat E, Benth JS, Garratt A, Safran DG, Finset A, et al. “Four Habits” goes abroad: report from a pilot study in Norway. Patient education and counselling. 2008 [cited 2023 Aug 12]; 72(3): 388–93. DOI: 10.1016/j.pec.2008.05.012
    Back to article
  64. 64Salkind NJ. Convenience sampling. In: Salkind NJ (ed.), Encyclopedia of Research Design. 2016; 254–255. California, US: SAGE Publications. DOI: 10.4135/9781412961288
    Back to article
  65. 65Haidet P, Dains JE, Paterniti DA, Hechtel L, Chang T, Tseng E, et al. Medical student attitudes toward the doctor–patient relationship. Medical Education [Internet]. 2002 [cited 2022 Jul 3]; 36(6): 568–74. DOI: 10.1046/j.1365-2923.2002.01233.x
    Back to article
  66. 66Tsimtsiou Z, Benos A, Garyfallos AA, Hatzichristou D. Predictors of physicians’ attitudes toward sharing information with patients and addressing psychosocial needs: a cross-sectional study in Greece. Health Communication [Internet]. 2012 [cited 2022 Jul 3]; 27(3): 257–63. DOI: 10.1080/10410236.2011.578333
    Back to article
DOI: https://doi.org/10.5334/ijic.7564 | Journal eISSN: 1568-4156
Journal RSS Feed
Language: English
Submitted on: Jan 1, 2023
Accepted on: Nov 6, 2023
Published on: Nov 24, 2023
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
person-centred care,
integrated care,
power,
advocacy,
training,
coproduction,
practitioners

© 2023 Esther Li Ping Lim, Rebecca Hui Shan Ong, Johan Thor, Monika Allgurin, Boel Andersson Gäre, Julian Thumboo, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.

Previous articleVolume 23 (2023): Issue 4Next article