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“It’s Difficult, There’s No Formula”: Qualitative Study of Stroke Related Communication Between Primary and Secondary Healthcare Professionals Cover

“It’s Difficult, There’s No Formula”: Qualitative Study of Stroke Related Communication Between Primary and Secondary Healthcare Professionals

Open Access
|Nov 2020

Abstract

Introduction: Stroke survivors have complex health needs requiring long-term, integrated care. This study aimed to elicit generalists’ and specialists’ experience of stroke-related interprofessional communication, including perceived barriers and enablers.

Design and Setting: Qualitative study involving generalist (primary care) and specialist services (acute and community) in England. Six focus groups (n = 48) were conducted.

Method: Healthcare professionals were purposively selected and invited to participate. Audio-recordings were transcribed verbatim and analysed using Framework Analysis.

Results: Four themes were identified: 1) Generalists and specialists have overlapping roles but are working in silos; 2) Referral decision-making process as influential to generalist-specialist communication; 3) Variable quality of communication; and 4) Improved dialogue between generalist and specialist services.

Conclusions: Generalists and specialists recognise the need for better communication with each other. Current care is characterised by silo-based working that ignores the contribution of other sectors. Failure to bridge this communication gap will result in people with stroke continuing to experience unmet stroke needs and fragmented care.

DOI: https://doi.org/10.5334/ijic.5465 | Journal eISSN: 1568-4156
Language: English
Submitted on: Dec 9, 2019
Accepted on: Jul 15, 2020
Published on: Nov 10, 2020
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Maria Raisa Jessica (Ryc) Aquino, Ricky Mullis, Caroline Moore, Elizabeth Kreit, Lisa Lim, Christopher McKevitt, Bundy Mackintosh, Jonathan Mant, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.