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The role of safety in service quality in the opinion of traditional and digital customers of postal service Cover

The role of safety in service quality in the opinion of traditional and digital customers of postal service

By: Kamila Kowalik  
Open Access
|Apr 2020

Authors

Kamila Kowalik

kamilakowalik93@gmail.com

Częstochowa University of Technology, Faculty of Management, Częstochowa, Poland
DOI: https://doi.org/10.30657/pea.2020.26.01 | Journal eISSN: 2353-7779 | Journal ISSN: 2353-5156
Language: English
Page range: 1 - 4
Submitted on: Jan 7, 2020
Accepted on: Mar 31, 2020
Published on: Apr 13, 2020
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Kamila Kowalik, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.