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Comparative Descriptive Analysis of Consumer Perceptions and behavior towards Fast Food Businesses. A Case of Lusaka and Kitwe Districts of Zambia Cover

Comparative Descriptive Analysis of Consumer Perceptions and behavior towards Fast Food Businesses. A Case of Lusaka and Kitwe Districts of Zambia

By: Bravo Muchuu  
Open Access
|Dec 2024

Abstract

This study aimed to conduct a comparative descriptive analysis of Zambian consumers’ perceptions and behavior toward fast food in Lusaka and Kitwe districts. Using a cross-sectional survey research design, data were collected online via Google Forms and a total of 430 questionnaires were analyzed using Excel and SPSS. Factor analysis was performed on Likert scale variables and similar results on all variables were obtained between the two districts. It was found that children at home influenced the purchase of fast foods in the 2 districts and therefore, the study recommended that fast food operators in both Lusaka and Kitwe districts ought to make their food premises child friendly because they should expect consumers visiting their businesses with children. It is also highly recommended that fast food businesses in Zambia should increase the supply of fruits and vegetables, and local foods. It is further recommended that fast food businesses should consider increasing home deliveries and provide spacious seating space for consumers.

DOI: https://doi.org/10.15544/mts.2024.52 | Journal eISSN: 2345-0355 | Journal ISSN: 1822-6760
Language: English
Page range: 570 - 584
Submitted on: Oct 16, 2024
Accepted on: Nov 12, 2024
Published on: Dec 30, 2024
Published by: Vytautas Magnus University, Institute of Foreign Language
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2024 Bravo Muchuu, published by Vytautas Magnus University, Institute of Foreign Language
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 License.